- Lead system‑wide patient flow, access, and emergency management across Victoria’s largest health service, optimising care delivery for over 3.8 million episodes annually.
- Drive strategic oversight of infection prevention, immunisation, and emergency preparedness across multiple sites.
- Shape Monash Health’s operational resilience through innovative models of care, business continuity, and integrated service delivery.
THE OPPORTUNITY
Monash Health is Victoria’s largest and most comprehensive health service, providing safe, high‑quality care across more than 40 locations to a rapidly growing and diverse population. This newly created leadership role within the Hospitals and Clinics Division provides a unique opportunity to oversee key service enablers critical to the health service’s operations. Responsible for patient flow and bed access across Monash Health’s hospitals, the portfolio also includes infection prevention, immunisation services, customer services and admissions, security, and emergency management. This is a pivotal role ensuring seamless patient care across the service network while strengthening Monash Health’s readiness for future challenges. Recruitment for this role forms part of a recent broader organisational restructure at Monash Health, incorporating a more contemporary and future-fit leadership structure across all Divisions. This is a career-defining opportunity for an accomplished leader to make a significant impact within a complex and progressive health organisation.
THE ROLE
Reporting to the Divisional Director, Hospitals and Clinics, the Operations Director provides strategic and operational leadership across patient flow and emergency management functions. This includes oversight of nursing coordinators, patient transport, security, infection prevention, immunisation, and business continuity strategies. The role is accountable for ensuring safe, efficient, and high‑quality service delivery, optimising patient access across the continuum of care, and driving operational performance. It also plays a key role in enhancing Monash Health’s emergency preparedness, fostering a culture of safety, and supporting effective communication across clinical and operational teams.
THE CANDIDATE
You are an experienced healthcare leader with a strong track record in operational management within complex, multi‑site health services. With tertiary qualifications in nursing, allied health, or a related discipline (and AHPRA registration or professional eligibility), you bring expertise in patient flow, emergency management, and organisational resilience. You are a collaborative and decisive leader, skilled in managing risk, driving system improvements, and fostering high‑performing teams. Postgraduate qualifications in management, leadership, or health administration are essential (or you are actively working towards them).
Please note: If applying for multiple vacancies at Monash Health, a separate application is required for each role via our portal. You may submit a single cover letter outlining the roles applied for, and reuse Selection Criteria responses where appropriate. Please also address any role-specific criteria, if applicable.
HOW TO APPLY
The closing date for applications is Friday, 15 August, 5pm.
The reference number to include in your application is H25_5224
Your application must include:
- Cover letter addressed to the Divisional Director;
- A written response addressing the selection criteria including role specific selection criteria (maximum 2 pages)
- An up to date copy of your Curriculum Vitae.
Note: Please use the online platform to submit your application. It will not be accepted via email.
Ready to make people your organisation’s greatest asset?
