Executive Director, Safety and Quality and Consumer Engagement – HardyGroup International

H25_5163

Executive Director, Safety and Quality and Consumer Engagement

Applications close: Tuesday 22nd July 2025

  • Visionary and inspirational leader with a passion to drive progressive change
  • Promote excellence and lead the strategic direction and planning for safety, quality and consumer engagement across a complex health service
  • Career making opportunity for someone wanting to be part of a high performing organisation

THE ORGANISATION

South Metropolitan Health Service (SMHS) located in Perth, Western Australia is a network of health services including Fiona Stanley, Fremantle, Rockingham General, Peel Health Campus, Murray District and community-based services. The Health Services catchment area spans a 3,300 square kilometre area of southern Perth, and is home to more than 648,000 people. SMHS is committed to ensuring the public it serves has a high quality, innovative, accessible and sustainable health service.

THE OPPORTUNITY

Reporting to the Chief Executive, the Executive Director Safety and Quality and Consumer Engagement contributes to decision making on whole of health issues as part of the SMHS Area Executive Group, and leads the strategic direction and planning for safety, quality and consumer engagement for the health service.

The role is responsible and accountable for analysis and provision of high-level expert advice on key safety, quality, consumer engagement and patient experience within the health service, and at a State and National level.  The role leads the SMHS Clinical Governance, Safety and Quality Improvement, Consumer Engagement and Patient Experience Programs.

THE CANDIDATE

The successful candidate will need to demonstrate:

  • Experience in a complex healthcare environment having led and managed services associated with the promotion, maintenance and improvement of safety and quality, consumer engagement and patient experience.
  • A track record of driving progressive change at the organisational level in the delivery of safety and quality programs and the ability to influence others to continually improve the delivery of health care.
  • The ability to form relationships and have credibility with stakeholders across the health system and the organisation.
  • Experience in providing high-level expert advice and support to the Chief Executive and other Area executives through analysis and assessment of trends and emerging issues.
  • The ability to establish, lead and direct the clinical governance program for the Area within a clinical governance framework.
  • An understanding and commitment to consumer engagement and the ability to lead and direct the management and coordination of the Area’s consumer engagement participation programs.
  • The holding of a relevant tertiary qualification.

HOW TO APPLY

The closing date for applications is Tuesday, 22 July 2025.

The Reference number to include H25_5163.

Acknowledgement of Country

HardyGroup acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.