Senior Operations Manager ANZ (H23_4321)

  • Passionate about Operational excellence
  • Excited about leading the delivery of clinical care service programs
  • Able to influence the meaningful use of information to improve quality outcomes
  • Execute the Strategic Plan to exceed growth targets

Teladoc Health Australasia offers unique, comprehensive virtual care solutions to employers and insurers via telehealth and qualified medical experts. Teladoc provides individual, virtual care to their members, covering chronic disease, mental health and primary care.

Teladoc Health Australasia is a growth-oriented company focused on providing holistic, member-driven, virtual health solutions to enhance the value proposition of their clients. They do that by delivering great clinical outcomes and an exceptional customer experience to their 8 million members.

CRITICAL to Teladoc’s market leading success to date is their passionate Customer, Member and Key Stakeholder focus. Teladoc sets the standard when it comes to class leading integrity, accountability, quality, value creation, team success and taking care of people.

The Senior Operations Manager ANZ, SOMANZ, has full responsibility for both the Operational Performance of the business and for the Clinical Delivery of Teladoc Service Programs. In addition, the SOMANZ will also have shared responsibility to deliver a new ANZ Operating System.

The Senior Operations Manager ANZ will be keen to work in a fast moving, progressive organisation, have a passion to deliver success, demonstrate skill, experience and knowledge and possess the following essential qualities:

  1. Minimum 10 years’ experience of direct oversight of staff and operations management
  2. Strong background developing and implementing operational programs, ideally in the healthcare setting
  3. Demonstrated success leading business process improvement initiatives and implementing new operational systems (Microsoft stack preferred)
  4. Experience dealing with clients in a healthcare setting
  5. Knowledge of IT solutions for healthcare

To learn more about this exciting opportunity please contact Philip Best, Principal Search Consultant on 0432 173 611 or via email pbest@hardygroupintl.com .

Applications Close: Sunday 12th February 2023