HGI News and Editorial

A fresh perspective on performance

HGI Insight Newsletter
Frank Tracey 2009-08-12

YOTS is a dynamic organisation and is experiencing continued growth. The organisation identified the need to focus on strengthening its infrastructure and systems to support current and future business development. HGI worked closely with YOTS and prioritised the design and implementation of an organisation wide performance development training programme.

The Performance development process was identified as a priority as it provides the means through which individual and team performance goals can be linked to those of the organisation and is an integral part of motivating,developing and retaining talent to enhance the business. The training programme included development of a Performance Development Framework and the delivery of a series of workshops focused on the principles and practical application of managing performance.

The workshops were delivered to the organisations senior management team and following refinement was then cascaded to other management and service delivery leaders.

Feedback from participants

"It was a greatly informative session, which provided me with a lot of structure and format to go about conducting not only performance reviews but also implementing early strategies with staff to manage performance. I think it was a great developmental tool".

"I really feel like we've moved ahead in this area and can see great benefit in regular supervision, proper documentation and a more formalised structure".

"I found it very useful in terms of practical staff management, performance management and highlighting the importance of keeping systems running in the type of crisis environment we work in".

If you would like to discuss your organisations learning and development needs please contact Kevin Hardy at HGI 02 99649099.

If you would like to find out more about Youth Off The Streets and the range of programs and services provided to young people please contact the organisations Developmetn Office: (02)1800 06 22 88; info@youth offthestreets.com.au, PO Box 6025, Alexandria NSW 2015 or visit their website www.youthoffthestreets.com.au

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